Privacy and Security
The North Carolina Zoological Society pledges to keep your confidential information confidential! Your personal information is used only to benefit your online experiences with the Zoo Society. We do not sell, trade, or rent personal information about our members, donors or Internet users.
Joining the Zoo Society online gives you access to all of the benefits and privileges afforded our other members, including inside information on the Zoo, invitations to special events and a subscription to the Society's full-color, quarterly magazine Alive.
The Zoo Society Website incorporates security measures to protect you from the loss, the misuse and the alteration of information under our control. The Zoo Society's on-line transaction systems use Secure Socket Layers (SSL) encryption in order to protect your info as it traverses the web. We recommend that you always try to use our Secure Mode when placing an order. You will not be able to use Secure Mode if you use an Internet browser that does not support secure transactions or if your computer functions through a local area network (LAN) with a firewall that prevents secure transactions. In this case, you can ask your network system administrator to configure Port 443 for secure transactions. If you cannot use the Secure Mode, you can use our Standard Mode, but we recommend that you order using one of our off-line order options (telephone, FAX, or postal mail).
When you visit our Web site, we identify your Web browser with a "cookie" that gives you a unique number. That cookie does not tell us anything about you, personally, but it lets us keep track of your order and saves your purchasing information for the next time that you visit the site. The cookie stores only information that you give us when placing your order.
Most Web browsers automatically accept cookies like ours, but most Web browsers also allow you to change the configuration of your browser to keep the cookies out. If you decided to exclude our cookie, we still invite you to use our Web site, and you can still purchase any item on line. Our computer will just not recognize you as an old friend when you visit us a second, third or more time.
If you have any questions about our cookies, our Web site, our privacy policies or our membership services, please call The North Carolina Zoological Society (336-879-7250) or e-mail us by using our Contact Form.
To become a member of the Zoo Society, you will fill out a form that asks for contact information, including your name, address, e-mail address, and for family memberships, the number of people in your family. We use this information to mail you your membership card, your magazine and special invitations to Zoo events. None of this information will be sold, rented or otherwise made available to a third party.
We ask you to fill out an order form when you request information, products, and services. The form will record contact information (like your mailing and e-mail address) and financial information (like your account and credit card numbers). We use the contact information to fill your order and communicate with you when necessary. The Society uses the financial information to bill you for products or services that you order. Customers also have the option of ordering products over the telephone or FAX or may elect to pay by check.
Use of Information
The Zoo Society does not collect any identifying information on you except what you specifically and knowingly provide: your name, address, e-mail address, phone number, family size (for family memberships information). We never sell or share personal information about you or any of our users. At times, the Zoo Society may share summary statistics about our customers, sales, traffic patterns and related site information to a reputable third-party vendor, but this information will never include any personally identifying information about you or any other person.
The Zoo Society always provides you with the opportunity to stop receiving communications from us. To be removed from our database and to stop receiving communications from us please e-mail your request by using our Contact Form or call us at 336-879-7250. You can also notify us at our mailing address: The North Carolina Zoological Society; 4403 Zoo Parkway; Asheboro, NC 27205.
If at any time the Zoo Society is required by law or by a legal process to release customer information, we must cooperate fully.
Contacting the Zoo Society
If you have any questions about this privacy statement, the practices of this site, or your dealings with us, you may contact us by email or by phone, or by mail.