General Zoo Info

If your question is not addressed below, please call the Zoo's telephone hotline (800.488.0444), visit the NC Zoo Web site, or Contact Us.

NC Zoo Hours

The NC Zoo is open year round, every day but Christmas Day.

  • April – October: 9 a.m. – 5 p.m.
  • November – March: 9 a.m. – 4 p.m.

During the winter months, visitors must enter either continental region through the North American ticket booths. The African exhibits are open, but the African entrance and ticket booths are closed.

Throughout the year, the Zoo stops selling tickets one hour before the Park closes. Staff takes some of the African animals off-exhibit an hour before the rest of the Park closes. Consequently, we recommend that guests visit the Zoo's African region before they visit North America.


The Zoo follows strict quarantine protocols to protect its animals from exposure to potential diseases. A new collection animal must remain in quarantine, under observation by our veterinary staff, for a minimum of 30 days before we introduce it to an exhibit. Because pets can also carry diseases, we cannot risk allowing them into the Zoo. We respectfully ask that you do not bring your dog, cat or other pet into the Zoo.

School Group Registration

Visit the NC Zoo's Web site to register a school group.


Guests are encouraged to bring their own wheelchairs to the Zoo. The Zoo maintains a small supply of wheelchairs that visitors can rent. Manually-operated wheelchairs rent for $10.70 a day; electric wheelchairs rent for $29.96 day. To rent a wheelchair, please speak to someone working in any of the gift shops in the African or North American entrances.

Entry refunds are not provided if wheelchairs are not available for rent. All rentals are on a first-come, first-served basis. Wheelchairs cannot be reserved.


We encourage guests to bring their own strollers; however, visitors can rent single strollers ($9.63) and double strollers ($11.77) at the Earth Explorers Store in North America and at the Safari Gift Shop in Akiba Market.

Admission Rates

  • NC Society members pay no admission charge
  • Adults: $15
  • Senior Citizens 62 and older: $13
  • Children 2-12: $11

NC Zoo Society Memberships

Individuals and families can join the NC Zoo Society to receive free admission to the North Carolina Zoo, as well as free or half-priced admission to more than 150 zoos and aquariums across America—learn more.